Frequently asked questions

Not at all. Our platform is designed with salon owners in mind—simple, easy to use, and we set everything up for you. You don’t need any tech background.

Salon Sync AI is designed to keep your calendar full. Our AI captures leads from your website and social media, responds instantly, and books them directly into your schedule so no opportunity is missed. It re-engages past clients with automated reminders, personalized offers, and loyalty messages—bringing them back more often. On top of that, the system tracks all your bookings and marketing results, delivering a clear monthly report that shows how many new clients you gained, how much revenue was recovered from no-shows, and where your growth is coming from. This way, you don’t just hope it’s working—you can see the proof.

No! Think of it as your digital assistant. It handles repetitive tasks like reminders, scheduling, and follow-ups, so your team can focus on giving clients the best service.

Salon Sync AI includes a built-in booking system, but we can also connect it with what you’re already using. We’ll handle the setup so it’s stress-free.

All our members get a dedicated Salon Sync AI support specialist assigned to them. If you ever need help, you can contact your assigned staff member directly—or email us at support@salonsync-ai.com and we’ll take care of you.

Nope! We don’t lock you in. You can cancel anytime.

Yes, you save when you commit annually. Many salons choose this option to reduce monthly costs.

Yes. You can set up deposits to reduce last-minute cancellations and process client payments securely in one place.